Driving GenAI adoption: Lessons from largest personal injury law firm in U.S.

Register for the webinar

GlossaryAutonomous Agents

Autonomous agents are AI systems that operate independently, making decisions and performing tasks without human intervention, using pre-defined rules and learning from their environment.

Back to Glossary

Additional recommended resources

bot illustration as an answer to the question "what are AI agents"

ARTICLE

What are AI agents really – and why they’re reshaping the future of CX

By Ethan Selfridge

Illustration of u0022what is generative aiu0022 model for enterprises, created by image generation tools

RESOURCES LIBRARY

Explore case studies, reports, webinars and more to learn how to go conversational at scale

chatbot holding the world, illustrating the need for trustworthy AI systems everywhere

EDUCATIONAL ARTICLES

Get a high-level understanding of various conversational AI technologies

/