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LIVE webinarThe AI assurance gap blocking your CX AI agents from going live

Nine out of ten enterprises have deployed basic AI assistants. Only one in ten has successfully moved to autonomous agents. That gap comes down to trust and readiness, and closing it requires a different kind of infrastructure than most organizations have built.

Join experts from LivePerson and Aragon Research to explore how AI assurance serves as the operational bridge to confident, compliant deployment at scale.

June 25, 2026
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CX Trends in 2026

What you’ll discover

Learn how to move from unproven AI pilots to production-ready deployments by building the assurance infrastructure that earns sign-off from legal, security, and governance stakeholders.

Why autonomous agent deployment keeps stalling

Aragon Research data puts the deployment gap in sharp focus: 90% adoption of basic assistants, 10% deployment of true autonomous agents. 

The webinar unpacks what’s keeping enterprises stuck, including fragmented tools, unpredictable AI behavior, and the internal stakeholder friction that stops pilots from reaching production.

How simulation and assurance change the equation

Synthetic testing environments let enterprises stress-test agentic workflows against thousands of realistic scenarios before any customer interaction takes place.

Learn how automated conversational simulations and real-time guardian agents work together to validate AI behavior, reduce hallucinations, and maintain compliance with brand guardrails.

What runtime monitoring actually looks like in practice

Autonomous AI requires a level of live visibility that static policy checklists were never designed to provide. 

Walk away with a concrete picture of what continuous runtime monitoring looks like across 100% of conversations, with clear escalation paths, seamless human handoffs, and a team that operates predictably rather than reactively.

Meet the speakers

Jim Lundy

Founder and CEO, Aragon Research

Chris Mina

CPTO, LivePerson

Riah Lawry

Sr Manager, Global Brand Marketing, LivePerson

u003cstrongu003eThanks for your interest in the webinar on 2026 CX trends. You can watch the full recording below!u003c/strongu003e

Save your seat at the virtual table

Join experts from LivePerson and Aragon Research for a practical conversation about what it actually takes to move autonomous AI from pilot to production. 

Can’t attend live? Register anyway and we’ll send you the recording.