On Demand WEBINARIntroducing Syntrix: Continuous AI evaluation for customer-ready CX
More predictable AI agent interactions are unlocking customer-facing AI agents across the customer journey.
Discover how Syntrix provides scalable testing and continuous evaluation that validates AI agents are ready for production.
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WHAT YOU’LL LEARN
Why CX needs an assurance layer for AI agents
Join LivePerson Chief Technology and Product Officer, Chris Mina, and Director of Solutions Consulting, Jim Hayes, as they demonstrate a scalable approach to continuously evaluating AI agents before launch and throughout production.
Closing the AI evaluation gap in enterprise CX
Learn how to create more predictable outcomes with an AI evaluation framework that confirms your AI agents adhere to brand rules and logic at scale. From pre-deployment testing to continuous evaluation in production, replace manual spot-checking with reliable, measurable oversight.
Vendor-neutral testing that supports governance
As AI ecosystems expand across models and platforms, independent evaluation becomes essential. Discover how vendor-neutral testing provides transparent performance insight and documentation that governance and risk teams can confidently stand behind.
Catch what could go wrong before it actually does
See how simulated customer scenarios and synthetic personas surface drift, edge cases, and escalation failures before launch. Syntrix provides actionable root-cause feedback so teams can identify exactly what went wrong, fix it, and re-test immediately.
Meet the speakers
Chris Mina
Chief Technology & Product Officer — LivePerson
Jim Hayes
Director of Solutions Consulting — LivePerson
Predictable AI starts before your customers are involved
Register to watch the webinar on demand
Syntrix is the simulation and evaluation platform built for enterprise CX leaders ready to move from experimental pilots to production-ready AI deployment.
Walk away knowing exactly what it takes to launch AI agents with confidence.