Upcoming Webinar: How AI-powered messaging works in retail sales

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Ai solutions lab: ON-demandElevating retail customer care with AI

Join our experts for a hands-on look at AI and communication channels that are transforming retail customer service journeys. Through real-world demonstrations, discover how to maximize your LivePerson investment to boost efficiency and deliver exceptional customer experiences.

Original Broadcast: January 28, 2025
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retail customer care bot sharing delivery information with online shopper

What you’ll learn…

End-to-end customer care excellence

Experience a complete customer service journey that showcases how generative AI transforms traditional retail support. Watch as AI enhances every interaction, from initial contact to resolution, creating seamless customer experiences that drive loyalty.

Intelligent routing capabilities

Watch a demo featuring multiple service-oriented journeys showing how to: 

• Deploy AI-powered routing to intelligently identify customer needs.

• Connect customers with the right agents at the right time.

• Deliver high-touch, personalized support while optimizing agent resources.

• Create seamless handoffs that prioritize customer care.

Meet the expert

Jim Hayes

Director, Solutions Consulting

Thanks for your interest! You can watch the on-demand recording below.

Watch the on-demand recording

Get ready for an interactive session where we’ll explore real retail customer service scenarios. Whether you’re focused on improving efficiency, enhancing customer satisfaction, or maximizing your platform capabilities, you’ll leave with practical insights you can implement right away.