conversational AI professional servicesAccelerate value with LivePerson Unified Services
Unlock the full potential of your conversational AI solutions faster. LivePerson’s Unified Services deliver expert AI professional services that help brands simplify complexity, reduce risk, and achieve measurable outcomes. Whether implementing AI-powered customer experiences or scaling solutions across your enterprise, we provide the speed, expertise, and strategic guidance needed to maximize ROI.
See the optionsRequest a consultation
What you get
LivePerson services aren’t just about implementation — they’re about helping you achieve your goals and aspirations. From improving containment rates to driving revenue through conversational commerce, we focus on outcomes that matter most to your brand.
Accelerated ROI and speed
Faster onboarding, optimization, and measurable value delivery
Reduced risk
De-risk onboarding, migrations, and transformation initiatives
Continuous optimization
Prescriptive, ongoing support to keep generative AI adoption and performance on track
Scalability and flexibility
Tiered packages and à la carte add-ons that grow with your business needs
Future-fit strategy
A service model designed for how brands want to engage in 2025 and beyond
Outcome-driven partnership
Every Unified Services engagement is tied to measurable value, so you can clearly see progress against your strategic objectives
Get the right AI professional services expertise
LivePerson has reimagined conversational AI services to make them simple, scalable, and outcome-driven. By combining strategic guidance, technical execution, and continuous improvements, we deliver the right mix of expertise and guidance across every stage of your conversational AI journey, helping ensure your solutions evolve with your business and deliver lasting results.
We partner with you to define the vision, use cases, and KPIs for conversational AI success. Our consultants help identify where AI can drive the biggest impact and how to align it to your broader customer experience and business objectives.
From digital channel activation to AI solution development and conversational design, we help you create scalable, enterprise-ready experiences. Our teams bring deep expertise in AI agent tuning, agent operations, and customer journey design to ensure solutions deliver on your goals.
We can manage the rollout of your solutions across channels, integrating with systems of record, and ensuring security, compliance, and best-in-class performance. This phase includes onboarding, migrations, and performance testing to reduce risk and accelerate time-to-value.
Our recurring services options keep your AI solutions performing at their peak. This includes tuning, minor enhancements, steady-state support (SSS), and performance monitoring. Add-on options like Technical Account Managers, 24/7 monitoring, and professional services credits give you the flexibility to scale with confidence.
Ready to accelerate AI value?
Talk to our experts
With LivePerson’s AI professional services, you’ll get more from your conversational AI investments — faster, safer, and with measurable business outcomes. Build your Unified Services package today.