Conversational AI for Telecom Intents
Automate up to 65% of consumer conversations with telecom brands
We analyzed millions of anonymized conversations and found that the majority can be automated with AI-powered telecom chatbots. Download our guide to get started.
Building a world-class AI-powered telecom chatbot
AI-powered chatbots have proven to significantly reduce customer care costs and create new digital experiences for sales and stronger customer relationships. But rolling out a viable Conversational AI for telecom solution can sound like a daunting task. How and where to get started are fundamental questions you have to answer to build a plan and strategy that will achieve a successful, scalable bot program.
The top 12 conversation topics for telecom
LivePerson AI and machine-learning algorithms have determined the 12 most prevalent conversation topics that occur between consumers and telecommunications brands. Our Conversational AI for telecom guide outlines them all.
Your Conversational AI for telecom guide to chatbots
Of the conversations analyzed, 65% were found to be suitable for bots in the telecom industry, and they are great opportunities to start capturing expense savings through automation. LivePerson recommends these use cases as a starting point to building a world-class AI-powered chatbot. Download our guide to learn how and where to get started.