AI Studio: Your AI AGENT BUILDErBuild, test, and optimize AI agents with confidence

Building reliable AI agents shouldn’t require guesswork, extensive coding, or months of development cycles. AI Studio is LivePerson’s purpose-built AI agent builder that eliminates the trial-and-error approach — empowering teams to develop, test, and deploy enterprise-ready AI agents with confidence. From prototype to production in minutes, not months.

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illustration using LivePerson's AI agent builder to build agent flows and test them

The AI agent builder that enterprise teams actually trust

Accelerate time to value for AI automation initiatives.

Control every conversation with explainable logic and traceable simulations.

Reduce risk and cost by catching errors before they reach production

Build once, deploy AI agents anywhere with export-ready integration into Conversation Builder.

illustration of multiple prompts and natural language processing being used to generate responses for agent output

Build smarter AI agents — without the guesswork

Whether you’re automating customer service, qualifying sales leads, or routing complex inquiries, LivePerson AI Studio puts enterprise-grade security and AI tools in your hands. Build AI agents that understand context, adapt to conversations, and deliver measurable results — without the technical complexity that slows down most AI development initiatives.

Key features of our AI agent builder

Harness the power of generative AI for intelligent, automated agent creation.

Flow-based, visual interface for complex logic

Create sophisticated AI agent workflows using an intuitive interface. Connect building blocks such as LLM chains, prompt chains, agents, tools, retrievers (like KnowledgeAI), and conditional chains to build complex logic and agent capabilities without extensive coding.

Pre-built agent templates for faster deployment

Simplify agent development with pre-configured, form-based templates designed for use cases like advanced routing and data collection AI capabilities. Customize proven frameworks rather than starting from scratch.

Python coding support for advanced customization

While prioritizing a low-code/no-code AI agent builder approach, LivePerson AI Studio supports Python integration for implementing custom AI agent logic when standard tools aren’t sufficient for complex tasks.

Playground for real-time debugging and large-scale testing

Evaluate AI agent performance and real conversations with robust tools, including generating synthetic test messages to simulate user interactions and agent responses. Compare multiple flows, export results for review, and ensure reliability before going live.

Conversation history and performance tracking

Review past test runs and live bot transcripts in detail. Filter conversations by performance metrics, label interactions, and launch them back into the Playground to quickly iterative and improve agent logic.

Integrated prompt library for brand consistency

Access approved generative prompts directly from your brand’s Prompt Library. Maintain control over AI agent messaging while eliminating duplicate effort across teams and ensuring brand compliance.

Conversation Builder illustration of managing multiple AI agents and bot flows for repetitive tasks like returns

From prototype to production in minutes

Once you’re ready, export your AI agent from AI Studio directly into Conversation Builder. All prompts, logic, and variables come pre-loaded — no rework required. Together, these platforms orchestrate multi-agent workflows across business processes and channels, allowing humans to step in where needed.

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