The Conversational Cloud makes it easy for consumers to get answers to questions in messaging channels they already use every day — including WeChat, the most popular messaging app in China.
To be effective in the Chinese market, brands must be accessible on WeChat. Half of the country’s population uses this app for messaging, social media, news, games, shopping — and to connect with businesses.
Automate consumer interactions on the most popular messaging channels without hiring an army of agents. We will help you understand the most popular consumer intents and how well you’re fulfilling them, so you can build AI-powered chatbots that work together with your human experts to generate leads, drive sales, and build loyalty.
Everyone has a favorite channel
Don't make consumers call or go online. Meet them in their preferred channel.
Measure and improve your conversations
Our AI engine tracks every consumer inquiry and delivers actionable data to make fast optimizations.
An expert guide to becoming Conversational
We wrote the book on how to transform into a fully conversational business.