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Conversation Builder named best New Contact Center Solution at the Stevie Awards for Sales & Customer Service
LivePerson’s Conversation Builder, the world’s first all-in-one platform for building enterprise-scale chatbots, was presented with the 2020 Gold Stevie® Award for best New Contact Center Solution by the world’s top customer service awards program.
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. More than 2,600 nominations from organizations in 48 nations of all sizes and virtually every industry were evaluated in this year’s competition.
Conversation Builder won the Gold Stevie for providing a dramatically faster way for brands to create Conversational AI experiences for customers. It empowers nontechnical staff to use a simple point-and-click interface to build AI-powered bots that help automate conversations on the world’s most popular messaging channels, apps, and websites.