REPORT

Quadrant Knowledge Solutions names LivePerson the leader in digital customer service solutions

Looking to improve customer experience? Check out this 2022 report from Quadrant Knowledge Solutions, evaluating vendor capabilities, competitive differentiation, and market position for digital customer service solutions.

Quadrant SPARK Matrix for digital customer service solutions
SPARK Matrix Leader Quadrant of digital customer service solutions

#1 out of 19 digital customer service solution vendors

The Quadrant Knowledge Solutions SPARK Matrix™ includes a detailed analysis of global market dynamics, major trends, vendor landscape, and competitive positioning. LivePerson was ranked first, putting the Conversational Cloud at the forefront of AI in making a real difference for customers, agents, and brands.