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Becoming a commerce leader in a digital-first world

Learn how to get a faster time to revenue with Conversational AI and messaging to help exceed your sales and marketing targets.

Original Broadcast Date: March 24, 2021
texted sales conversation showing a faster time to revenue

Transform your commerce strategy with Conversational AI

Let’s face it. Web conversion rates are dismal. On desktop, they’re around 2.86%, and on mobile — the booming landscape with an estimated 4 billion+ users — it’s even lower. So why haven’t brands figured out a better strategy than driving the masses to websites and leaving them to figure out the rest for themselves? It’s time to find a faster way to revenue and a better way to do ecommerce, one that doesn’t rely solely on websites.

Drive faster time to revenue through AI & automation

Enter: Conversational Commerce. LivePerson’s Conversational Cloud allows brands to trade these friction-filled web experiences with AI-powered conversations via messaging. Brands that are leading the way in Conversational Commerce have turned on conversational ads, allowing customers to start messaging with a single click — and lifting conversion rates as high as 16%. They’ve embraced Proactive Messaging to stay ahead of customer needs with highly-personalized outreach. All this and more has led to results like 10x conversion rates and +75% in order value.

The best part? You’ll get to know your customers better than any click, page view, or cookie will tell you, because now your data comes from conversations — not interpretations.

Meet the speakers sharing the key to transforming your commerce strategy with Conversational AI

Brian Donnelly headshot

Brian Donnelly

Senior Director of Product Marketing

LivePerson

Kelsey Cottingham

Senior Content Expert

LivePerson