virtual product launchSpark: The future of connected customer conversations
Join us to ignite your digital transformation faster, for more efficient, personalized connected customer experiences. See how our latest innovations in conversation orchestration and voice-to-digital are what you need to be the agent of change in your organization.
May 23, 2024 | 13:00 (1:00 PM) AEST/BST/EST
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It’s time to shift the conversation
A recent survey found that 85% of consumers want brands to create personalized connections with them. But when those businesses fail to recognize them or force them to repeat themselves or worse — deliver generic, automated answers — customers will take their business elsewhere. The fact is, connected channels deliver connected experiences. And this edition of Spark is all about making those connections better.
what you’ll learn
Agenda
Dive into the Connect phase of LivePerson’s Conversational Flywheel™ with a full slate of virtual programming on how to deliver the connected experiences and personalized interactions customers expect, including how to win with our newest products.
Join LivePerson CEO John Sabino, CMO Ruth Zive, and product leaders Joe Bradley and Linh Tran as we unveil our vision for the future of connected customer conversations.
Conversations aren’t just about customer care — they’re the most personal and proactive way to reach and engage consumers throughout their journey with your brand. Learn how to leverage the power of conversations — and your connected customer data — to drive personalization and revenue across channels, starting with your own website and mobile app.
Even in a digital-first world, there will always be a place for voice conversations. Hear how LivePerson is partnering with the industry’s leading CCaaS, UCaaS, and call center providers to deliver a best-of-breed omnichannel experience for your agents and customers. You’ll learn about our strategic partners and AI-powered voice solutions at every phase of the Conversational Flywheel.
Who you’ll hear from
John Sabino
Chief Executive Officer – LivePerson
Joe Bradley
Chief Scientist and SVP of Data Science & ML – LivePerson
Ruth Zive
Chief Marketing Officer – LivePerson
Josh Mueller
Chief Marketing Officer and General Manager – Avaya
Nirali Amin
SVP, Global Solutions & Success -LivePerson
Linh Tran
VP, Product – LivePerson
Sean Pinegar
VP, Product Strategy & Innovation – LivePerson
Kevin Wordon
Director of Strategy & Solutions Consulting – LivePerson
Register now for the future of connected customer conversations
See you on May 23! Come ready with questions, as LivePerson experts will be active in the Zoom chat.