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on-demand Virtual Product launch

Spark: Ignite your AI engine with Conversational Intelligence

Everyone is telling you to invest in AI, but without real intelligence AI is just artificial. Access the recorded version of this virtual product launch, where we unveil our new conversational intelligence tools and say goodbye to the era of “dumb” AI.

Original Broadcast: November 14, 2023
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lightbulb representing the actionable insights from customer interactions that conversational intelligence tools can provide

Introducing the new LivePerson Conversational Intelligence suite

There’s no better data than conversation data — the actual words your customers share with you everyday.  Watch our inaugural Spark launch event and be the first to experience our new product suite — powered by AI and informed by billions of real customer conversations.

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Tuesday, November 14

2:00 – 2:40 PM EST

Keynote: It’s not about the AI, it’s about the conversation

LivePerson executives will explore the current state of conversational AI and customer experience, and unveil our new set of products and solutions. Learn a proven framework for driving business outcomes, explore real-world applications, and discover how you can reshape your approach to customer engagement with AI that’s built for the enterprise and safe for everyone.

2:40 – 3:00 PM EST

Conversational Intelligence masterclass (pre-recorded session)

Enjoy a deep-dive into the LivePerson Conversational Intelligence suite, a new toolkit to discover, measure, and act on your customer conversation data. You’ll leave with a deeper understanding, not just of our platform, but how truly intelligent AI can transform your business and help you achieve your goals.

3:00 – 3:30 PM EST

Product demos (optional)

Want to dive even deeper? Stay for interactive demos of our three new Conversational Intelligence tools: Report Center, Analytics Studio, and — our latest LLM-driven innovation — Generative Insights.

Our speakers

John Collins

CFO & Interim CEO

Ruth Zive headshot

Ruth Zive


Emily Nave headshot

Emily Nave

VP, Product

Nirali Amin headshot

Nirali Amin

VP, Enterprise Solutions

Thanks for your interest! You can watch the recorded version below.

On demand

Register to watch our virtual launch event

Meet LivePerson’s new conversational intelligence tools suite.