LivePerson Inc.
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    • CommerceIncrease revenue with Conversational Commerce and marketing experiences
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    • Telco & CableMaximize retention, minimize costs with Conversational AI and chatbots in telecom
    • HealthcareStreamline call center operations, improve CSAT with healthcare chatbot technology
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    • RetailTransform the in-store and ecommerce customer experience at scale
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    • Travel & HospitalityGuide travelers through their journey with Conversational AI and a chatbot assistant
    • AutomotiveImprove car shopping and servicing with automotive chat and messaging tools
    • Decentralized FinancePersonalize and scale customer service for crypto and DeFi communities
    • Products

    • Conversational Cloud®Deliver personalized digital experiences with an AI platform that identifies customer intent
    • VoiceImprove CX with voice analytics, create better experiences, do more with Conversational AI
    • BELLA HealthIncrease confidence in COVID health and safety with our BELLA Health™ program
    • Success ServicesOur team of experts co-innovate with you to define and deliver success your way
  • Success Services

       

    • Professional ServicesOur professional services experts prepare you to engage in the conversational world
    • GainshareOur fully managed contact center solution transforms your Conversational operations at scale
    • Success ManagementWe understand your business and partner with you to drive ROI with our solutions
    • Technical SupportOur technical support is always on, delivering 24/7 help through trusted Conversational AI
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      Curiously Human AI

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      Building a more Curiously Human™ AI

      Learn more
  • Curiously Human AI

       

    • What is Conversational AI?We combine NLU, NLP, and machine learning to create Curiously Human automated conversations
    •  

    • Data ScienceLivePerson data scientists and expert engineers solve difficult business challenges
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      Fast Company Award

      Fast Company Award

      LivePerson named the #1 Most Innovative AI Company in the world

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Blog

Topics

  • AI Chatbot Building
  • Conversational AI
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  • Digital Transformation
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Blog

Chris Huggins shares their digital customer engagement strategy

article

Meeting customers where they are: How Conversational AI became Virgin Media’s digital customer engagement strategy

Chris Huggins • 6 minutes

Cover of Opus Research report on conversational intelligence technology

article

Opus Research names LivePerson as a Leader in Conversational Intelligence, customer experience, and employee experience

LivePerson Team • 3 minutes

consumer engagement chatbot waving hello

article

3 misconceptions about consumer engagement debunked

LivePerson Team • 4 minutes

2022 rewind, focusing on Conversational AI use cases in the most-read blogs

article

The 5 (or more) must-read blog posts of 2022

LivePerson Team • 3 minutes

Illustration of language technology for chatbots expanding to support global needs

article

Expanding language technology to support global needs

Kristen Howell • 6 minutes

phone and hourglass illustrating how to reduce customer service calls

article

The future is too important to put on hold: How to reduce customer service calls

LivePerson Team • 3 minutes

Personalized customer experience example for mortgages via asynchronous messaging

article

Let’s get personal: Creating a more personalized customer experience with Conversational AI

Chris Radanovic • 7 minutes

illustration depicting digital consumer engagement updates

article

What’s new in LivePerson’s Conversational Cloud®

Miriam Libonati-Bitton • 6 minutes

Example of in-app messaging on a banking app

article

Customer communication preferences make PNC Bank’s asynchronous messaging strategy even more successful

LivePerson Team • 3 minutes

illustration of messages being deciphered with entity linking

article

Extending research in the field on entity linking in open-domain dialogue

Leanne Rolston • 11 minutes

illustration of how replacing customer service calls with messaging can result in more positive customer feedback

article

How to reduce call center volume and boost customer satisfaction

Anthony Witrado • 3 minutes

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Solutions by Need

CommerceCustomer Care

Solutions by Industry

HealthcareAutomotiveTelco & CableFinancial ServicesRetailTravel & HospitalityDecentralized Finance

Products

Conversational Cloud®BELLA HealthVoice

Success Services

Professional ServicesGainshareSuccess ManagementTechnical Support

Resources

Developer CenterKnowledge CenterSecurityBlogEvents

Curiously Human AI

What is Conversational AI?Data Science

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