Messaging Channel Integration

Delight consumers with richer experiences on Facebook Messenger

The Conversational Cloud makes it easy for consumers to make purchases and get answers in messaging and social channels they already use every day — all made scalable for brands with AI tools, like a Facebook chatbot builder.

Conversation made possible with our Facebook chatbot builder and Facebook chatbot API
Man on phone illustrates the 2.8 billion Facebook monthly active users, all the more reason to use a Facebook chatbot builder

Reach more consumers

The sheer volume of Facebook’s 2.8B+ monthly active users makes the network your biggest opportunity to monetize social interactions and provide immediate care to consumers in a very public arena.

illustration of AI brain for our omnichannel messaging platform

Scale messaging interactions with Conversational AI

Automate consumer interactions on the most popular messaging channels without hiring an army of agents. We will help you understand the most popular consumer intents and how well you’re fulfilling them, so you can use our Facebook chatbot builder, API, and other tools to build bots that work with your human experts to generate leads, drive sales, and build loyalty.

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Consumers want to message, our Facebook chatbot API makes it easy

Create Conversational Ads, bypass the landing page

Drive prospects to Facebook Messenger instead of low-converting landing pages. Make it easy for them to get answers and make purchases with help from chatbots.

Power up Facebook Marketplace

Millions of people browse and buy items on Facebook Marketplace every month. Upload your inventory and connect with shoppers in real time using our AI-powered Facebook Messenger API integration and chatbots.

Deliver a higher standard of social media care at scale

Every brand on Facebook aims to be “very responsive” — answering queries within 5 minutes. Use real-time intent recognition to recommend content for responses and route messages to the right agent or bot.