The Conversational Cloud makes it easy for consumers to make purchases and get answers to questions in messaging and social channels they already use every day — including Facebook.
The sheer volume of Facebook’s 2.8B+ monthly active users makes the network your biggest opportunity to monetize social interactions and provide immediate care to consumers in a very public arena.
Automate consumer interactions on the most popular messaging channels without hiring an army of agents. We will help you understand the most popular consumer intents and how well you’re fulfilling them, so you can build AI-powered chatbots that work together with your human experts to generate leads, drive sales, and build loyalty.
Create Conversational Ads, bypass the landing page
Drive prospects to Facebook Messenger instead of low-converting landing pages. Make it easy for them to get answers and make purchases.
Power up Facebook Marketplace
Millions of people browse and buy items on Facebook Marketplace every month. Upload your inventory and connect with shoppers in real time using our AI-powered Facebook Messenger integration.
Deliver a higher standard of social media care at scale
Every brand on Facebook aims to be "very responsive" — answering queries within 5 minutes. Use real-time intent recognition to recommend content for responses and route messages to the right agent or bot.
OUA increases CSAT with AI, Facebook, and more
Open University Australia scaled its prospective student interaction across channels, including Facebook, resulting in 250% ROI in the first 6 weeks.
Measure and improve your conversations
Our AI engine tracks every consumer inquiry and delivers actionable data to make fast optimizations.
An expert guide to becoming Conversational
We wrote the book on how to transform into a fully conversational business.