Messaging Channel Integration
Delight consumers with richer experiences on Facebook Messenger
The Conversational Cloud® makes it easy for consumers to make purchases and get answers in messaging and social channels they already use every day — all made scalable for brands with AI tools, like a Facebook chatbot builder.
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Reach more consumers
The sheer volume of Facebook’s 2.8B+ monthly active users makes the network your biggest opportunity to monetize social interactions and provide immediate care to consumers in a very public arena.
Scale messaging interactions with Conversational AI
Automate consumer interactions on the most popular messaging channels without hiring an army of agents. We will help you understand the most popular consumer intents and how well you’re fulfilling them, so you can use our Facebook chatbot builder, API, and other tools to build bots that work with your human experts to generate leads, drive sales, and build loyalty.
Consumers want to message, our Facebook chatbot API makes it easy
Create Conversational Ads, bypass the landing page
Drive prospects to Facebook Messenger instead of low-converting landing pages. Make it easy for them to get answers and make purchases with help from chatbots.
Power up Facebook Marketplace
Millions of people browse and buy items on Facebook Marketplace every month. Upload your inventory and connect with shoppers in real time using our AI-powered Facebook Messenger API integration and chatbots.
Deliver a higher standard of social media care at scale
Every brand on Facebook aims to be “very responsive” — answering queries within 5 minutes. Use real-time intent recognition to recommend content for responses and route messages to the right agent or bot.
