Delight consumers with richer experiences on Facebook Messenger
The Conversational Cloud makes it easy for consumers to make purchases and get answers to questions in messaging and social channels they already use every day — including Facebook.
Reach more consumers
The sheer volume of Facebook’s 2.4B+ monthly active users makes the network your biggest opportunity to monetize social interactions and provide immediate care to consumers in a very public arena.
Scale messaging interactions with Conversational AI
Automate consumer interactions on the most popular messaging channels without hiring an army of agents. We will help you understand the most popular consumer intents and how well you’re fulfilling them, so you can build AI-powered chatbots that work together with your human experts to generate leads, drive sales, and build loyalty.
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Consumers want to message, Facebook makes it easy
Power up Facebook Marketplace
Millions of people browse and buy items on Facebook Marketplace every month. Upload your inventory and connect with shoppers in real time using our AI-powered Facebook Messenger integration.
