LivePerson for Conversational commerce
Connect one-on-one with consumers at the scale of billions
Foster meaningful connections through Curiously Human™ digital conversations that increase revenue and customer loyalty without taxing resources.

Transform the buyer journey with digital commerce conversations that truly feel human
Unlock incremental revenue through personalized experiences powered by Conversational AI.
Set your brand apart by helping consumers proactively discover your products, get answers, and make purchases in the messaging channels they use every day. These messaging conversations can be unified across social, voice, and email — across the entire customer journey.
26%
lower abandon cart rate
10x
increase in sales conversions
20%
increase in customer satisfaction
2.5x
increased ad conversion rate
How our Conversational Commerce platform benefits your customers





Top brands trust LivePerson for Conversational Commerce
Products that improve customer connections — and conversions

Conversational Cloud
An AI platform that identifies customer intent to drive engagement
Start delivering truly authentic intent-driven conversations, at scale. Meet new customers where they are, all from one powerful Conversational Commerce platform.

Voice Solutions
Modernize your customer experience with voice and digital
Create unified, personalized consumer engagement experiences driven by superior Conversational Analytics and advanced customer experience integration from industry-leading speech recognition and Conversational AI.

Bella Health™
Help employees and customers feel secure about your health protocols
Ensuring peace of mind as employees return to physical spaces is paramount to employee productivity and confidence. BELLA Health™ has a complete program of current and verified COVID testing, health checks, and vaccination reporting to help do just that.

Success services
Get the best possible results with help from the experts
Our fully managed Conversational Commerce solution makes it possible to operationalize and scale revenue-driving digital experiences, achieving the fastest time to value without stressing resources.
Why LivePerson
Curiously Human™ AI
Data that counts
Values that matter
Curiously Human™ AI
IQ plus EQ, nice to meet you
We power close to a billion conversational interactions a month, helping organizations drive engagements that feel Curiously Human™, not cold and robotic. Our conversational interactions offer a personalized service at scale, all through the power of AI built with intent-discovery.
Learn more about Curiously HumanData that counts
Data is the fuel for our AI engine
We are the only AI engine built from the ground up for conversational engagements across ecosystems, and we have massive scale. We process over 34 billion API calls per month and can interact with other systems to ingest data from many sources. What’s more, our AI is more accurate than competitors with the ability to self-learn and self-heal.
Explore how our data drives immediate outcomesValues that matter
Dream big. Help others. Pursue expertise. Own it.
Our four values guide our continued, holistic growth as individuals, as teams, and as a global organization with over 1,700 employees through 25 years of building community one intention at a time.
Discover more about our values

