LivePerson Media Kit
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LivePerson (NASDAQ:LPSN) is a leading Conversational AI company creating digital experiences that are Curiously Human™. Every person is unique, and our technology makes it possible for companies to treat their audiences that way at scale. Our customers, including leading brands like HSBC, Orange, and GM Financial, can now meet consumers where they are across social media, messaging, email, voice, and more.
About our Conversational Cloud
The Conversational Cloud is a Conversational AI platform that identifies customer intent to drive engagement. Brands use it to create closer connections with their customers and drive meaningful outcomes, including 2x increases in employee efficiency, up to 10x conversion rate versus traditional digital experiences, 20% boosts in customer satisfaction, 90% automation containment rates, and 50% decreases in agent attrition rates.
About our Conversational AI
Conversational artificial intelligence (AI) is an emerging category that includes a set of technologies powering human-like interactions through automated messaging and voice-enabled applications. It enables personalized experiences, automated as well as human, that drive increased value in commerce and care relationships. LivePerson’s powerful Conversational AI is built on nearly one billion conversational interactions per month. Out of that comes a uniquely rich data set for AI for brands to build connections that are anything but artificial.