Certified SpecialistConversational Engineering
Conversational Engineering is about implementing real-world bots based on the engineering and orchestration of conversations to serve your consumers’ goals. This hands-on, technical course will give you the theoretical understanding and practical application of conversational AI using LivePerson’s technologies.See course dates
Your course mentor
As a consultant and educator, Francesco is responsible for the success of enterprise brands when adopting and applying conversational AI at scale. Francesco’s knowledge and passion focus on Product Development and Natural Language Processing.
- You know what a REST API is, how to call it programmatically, and process the response
- You are familiar with the software development life cycle
- You are familiar with authentication methods like OAuth
“Thanks to this course, I can now develop bots and integrate them with my company’s APIs at scale to bring value to our customers. I also work with Conversation Designers and Bot Analysts to bring new automations to life. It’s like a dream job!”