With LivePerson’s Proactive Messaging, brands can initiate marketing and customer care conversations over a variety of communication channels.
Sending emails and one-way marketing texts is a missed opportunity to capture leads, schedule an appointment, or sell directly in a messaging channel. Cut through the noise and engage your consumers with targeted, two-way messaging that outperforms traditional tactics.
Don’t make consumers call or visit a website to get support or information. Instead, use our outbound business messaging solution for proactive account updates, service outages, and more, reducing inbound call volume and increasing customer satisfaction.
Acquire more customers
Conversationalize your funnel to fuel a greater return on your marketing investment.
Convert inbound calls to messaging conversations
Offer callers "press 1 to start messaging us." 8 out of 10 people prefer messaging to voice — cut your expensive call volume in half in 100 days.
Measure and improve your conversations
Our AI engine tracks every consumer inquiry and delivers actionable data to make fast optimizations.