Improve conversion rates with proactive two-way messaging

With LivePerson’s Proactive Messaging, brands can initiate marketing and customer care conversations over a variety of communication channels.

Create conversations, not spam

Campaigns that convert

Sending emails and one-way marketing texts is a missed opportunity to capture leads, schedule an appointment, or sell directly in a messaging channel. Cut through the noise and engage your consumers with targeted, two-way messaging that outperforms traditional tactics.

A conversation with a brand on a phone by SMS

Better care experiences

Don’t make consumers call or visit a website to get support or information. Instead, use our outbound business messaging solution for proactive account updates, service outages, and more, reducing inbound call volume and increasing customer satisfaction.

A Proactive WhatsApp notification on a phone

Popular channels, rich results

95% open rate14% conversion rate32% response rate90+ CSAT scores

Download the Proactive Messaging playbook

Learn how to send two-way text messages with SMS, WhatsApp, and Google RBM among others.

Cover of Proactive Messaging Playbook