Serve more citizens with fewer resources
Governments are challenged with surges in benefits inquiries while also launching new programs like contact tracing and health advice. AI-powered text messaging can help agencies accelerate adoption, scale interactions, and spread critical information.
Conversational solutions transform how you inform and interact with citizens
I’m looking for COVID-19 testing sites near Willowbrook.
Our office now has extended weekend hours, 8am to 8pm.
I am urgently seeking housing assistance.
You will need to fill out this online form: A27.
Please send a photo of your ID for verification.
Innovative government agencies use LivePerson to reduce call volume and provide updates at scale
Reduce inbound calls, expand self-service, and deliver better overall assistance at scale.Watch video
Texting is the most immediate and visible way to reach people. Time to add it to your proactive outreach.Watch video
Answer FAQs, collect information, and easily connect citizens to health specialists as needed.Watch video
Scale messaging interactions with Conversational AI
Automate citizen interactions on the most popular messaging channels without hiring an army of agents. LivePerson has a complete solution to build, manage, and optimize AI-powered chatbots.Learn more
“The U.S. government is... leveraging AI to... work smarter in its own services and missions.”
— Official Statement, U.S. Federal Government