Contactless Commerce is the new normal for innovative retailers

Maximize digital sales and enhance in-store experiences with Conversational AI and messaging.

“Contactless” retail is here, LivePerson makes it possible

Video icon to watch Curbside pickup

Curbside pickup

Customers never have to leave their cars.

Video icon to watch In-line shopping

In-line shopping

Connect with your customers while they wait.

Video icon to watch In-store assistance

In-store assistance

Answer questions with a virtual assistant.

Request demo

Conversational solutions improve the entire customer journey

Discover

Customer

How much does that candle cost?

Transact

Customer

I think I’d like to buy a sandalwood candle.

Track

Customer

Can you tell me when my order will arrive?

Support

Customer

I need to exchange a purchase.

Re-engage

Retailer

A scented candle for Mother’s Day is the perfect gift!

Conversational solutions improve the entire customer journey

Discover

Customer

How much does that candle cost?

Transact

Customer

I think I’d like to buy a sandalwood candle.

Track

Customer

Can you tell me when my order will arrive?

Support

Customer

I need to exchange a purchase.

Re-engage

Retailer

A scented candle for Mother’s Day is the perfect gift!

Scale messaging interactions with Conversational AI

Automate consumer interactions on the most popular messaging channels without hiring an army of agents. LivePerson has a complete solution to build, manage, and optimize AI-powered chatbots.

Retail intent analysis

After analyzing millions of anonymized conversations, LivePerson AI and machine-learning algorithms have determined the top retail intents suitable for automation.

69.2% of retail conversations can be automated with chatbots