Maximize digital sales and enhance in-store experiences with Conversational AI and messaging.
Customer
How much does that candle cost?
Customer
I think I’d like to buy a sandalwood candle.
Customer
Can you tell me when my order will arrive?
Customer
I need to exchange a purchase.
Retailer
A scented candle for Mother’s Day is the perfect gift!
Customer
How much does that candle cost?
Customer
I think I’d like to buy a sandalwood candle.
Customer
Can you tell me when my order will arrive?
Customer
I need to exchange a purchase.
Retailer
A scented candle for Mother’s Day is the perfect gift!
Automate consumer interactions on the most popular messaging channels without hiring an army of agents. LivePerson has a complete solution to build, manage, and optimize AI-powered chatbots.
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Retail intent analysis
After analyzing millions of anonymized conversations, LivePerson AI and machine-learning algorithms have determined the top retail intents suitable for automation.
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Everyone has a favorite channel
Don't make consumers call or go online. Meet them in their preferred channel.
Explore messaging channels
Measure and improve your conversations
Our AI engine tracks every consumer inquiry and delivers actionable data to make fast optimizations.
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An expert guide to becoming Conversational
We wrote the book on how to transform into a fully conversational business.
Read the guide