Connect across different cultures with WhatsApp Business
The Conversational Cloud makes it easy for consumers to make purchases and get answers to questions in messaging channels they already use every day — including WhatsApp.
Reach more consumers
As a WhatsApp Business partner, LivePerson can connect you with consumers all over the globe in their preferred messaging app.
Scale messaging interactions with Conversational AI
Automate consumer interactions on the most popular messaging channels without hiring an army of agents. We will help you understand the most popular consumer intents and how well you’re fulfilling them, so you can build AI-powered chatbots that work together with your human experts to generate leads, drive sales, and build loyalty.Learn more
Consumers want to message, the WhatsApp Business API makes it easy
Convert inbound calls to WhatsApp messages
Offer callers “press 1 to start a WhatsApp conversation.” 8 out of 10 people prefer messaging to voice — cut your expensive call volume in half in 100 days.
Send proactive account updates
Businesses can send two-way proactive messages for account updates like schedule changes, fraud alerts, or order status.