Be there for new and existing policyholders at all times
Increase conversions and offer consumers quick access to your services and experts with Conversational AI and messaging — from auto and home to health and life.
Conversational solutions improve the entire customer journey
Discover
Customer
What kind of plans do you offer?
File
Customer
I need to file a claim.
Transact
Insurer
Your settlement has been deposited!
Support
Customer
I have a question about my coverage.
Re-engage
Insurer
Adding people to your policy is easy.
Conversational solutions improve the entire customer journey
Discover
Customer
What kind of plans do you offer?
File
Customer
I need to file a claim.
Transact
Insurer
Your settlement has been deposited!
Support
Customer
I have a question about my coverage.
Re-engage
Insurer
Adding people to your policy is easy.
Innovative insurers use LivePerson to reduce call volume, increase retention, and modernize experiences
Auto insurance
Streamline filing accident claims, providing claim status updates, and paying settlements.
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Health insurance
Make it easy to find local, in-network primary care physicians, dentists, dermatologists, and other practitioners.
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Life insurance
Quickly provide information on policy coverage, quotes, benefits, and FAQs.
Watch video
Scale messaging interactions with Conversational AI
Automate consumer interactions on the most popular messaging channels without hiring an army of agents. LivePerson has a complete solution to build, manage, and optimize AI-powered chatbots.
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Insurance intent analysis
After analyzing millions of anonymized conversations, LivePerson AI and machine-learning algorithms have determined the top insurance intents suitable for automation.
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Learn more about going Conversational
Going beyond the claim
Learn how to use Conversational Marketing to reach and acquire new customers.
Download the guide
How Bupa bumped sales
With messaging, Bupa's customers are 13X more likely to buy and see 80% increase in average coverage amounts.
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An expert guide to Conversational Insurance
We wrote the book on how to transform into a fully conversational insurer, from claims to customer acquisition.
Read the guide