Join our launch party and BYO LLM 🤖! Learn how to transform agent and customer experiences.

Register now

LivePerson for InsuranceBe there for new and existing policyholders at all times

From auto and home to health and life policies, increase conversions and offer quick access to your services and experts with Conversational AI, messaging, and an insurance chatbot.

Trusted by leaders in the insurance industry

Bupa logo
An insurance chatbot could manage 74.2% of industry conversations

Go beyond the claim and improve the entire customer journey

The ease of filing a claim via text message right after an incident boosts customer satisfaction and is a great selling point. But the digital transformation shouldn’t stop there. Investigate Conversational Commerce options to connect with consumers in the channels they prefer, walk them through your policies, answer questions, and even send payment reminders to existing policyholders. 

LivePerson can help you automate many of these interactions with an insurance chatbot that works across the most popular messaging channels without hiring an army of agents.

Learn about automating insurance intents

Use an AI-powered insurance chatbot to reduce call volume, increase retention, and modernize experiences

Video icon to play Auto insurance chatbot video.

Auto insurance

Streamline filing accident claims, providing claim status updates, and paying settlements.

Video icon to play Health insurance chatbot video.

Health insurance

Make it easy to find local, in-network primary care physicians, dentists, dermatologists, and other practitioners.

Video icon to play Life insurance chatbot video.

Life insurance

Quickly provide information on policy coverage, quotes, benefits, and FAQs.

get the guide

Discover how to automate up to 74.2% of conversations

Rolling out a viable Conversational AI solution can feel like a daunting task. That’s why our AI and machine-learning algorithms outlined the 12 most prevalent conversion topics that occur between consumers and insurance providers to help you build a scalable automated program. Download the guide to learn how and where to get started.

What insurance leaders have to say

Products that improve insurance connections — and conversions

Conversational Cloud

CONVERSATIONAL CLOUD®

An AI platform that identifies consumer intent to drive engagement

Meet and assist policyholders through our customer engagement platform, even build an insurance chatbot, to help deliver truly authentic intent-driven conversations, at scale.

Discover Conversational Cloud
illustration of voice ai technology leveraging artificial intelligence to understand and mimic human speech

VOICE AI

Modernize your insurance experience with voice and digital

Death to the IVR! Automate experiences across the most costly consumer channel with LLM-powered voice bots to create more natural and efficient interactions.

Learn about Voice AI
Screenshot of report center showcasing actionable insights for contact centers

conversational intelligence

Unlock the power of analytics

Harness the data across your conversational interfaces to drive policyholder insights, cost savings, and growth.

Explore Conversational Intelligence

Interested in learning more about our approach?