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LivePerson for InsuranceBe there for new and existing policyholders at all times

From auto and home to health and life policies, increase conversions and offer quick access to your services and experts with Conversational AI, messaging, and an insurance chatbot.

Trusted by leaders in the insurance industry

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An insurance chatbot could manage 74.2% of industry conversations

Go beyond the claim and improve the entire customer journey

The ease of filing a claim via text message right after an incident boosts customer satisfaction and is a great selling point. But the digital transformation shouldn’t stop there. Investigate Conversational Commerce options to connect with consumers in the channels they prefer, walk them through your policies, answer questions, and even send payment reminders to existing policyholders. 

LivePerson can help you automate many of these interactions with an insurance chatbot that works across the most popular messaging channels without hiring an army of agents.

Learn about automating insurance intents

Use an AI-powered insurance chatbot to reduce call volume, increase retention, and modernize experiences

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Auto insurance

Streamline filing accident claims, providing claim status updates, and paying settlements.

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Health insurance

Make it easy to find local, in-network primary care physicians, dentists, dermatologists, and other practitioners.

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Life insurance

Quickly provide information on policy coverage, quotes, benefits, and FAQs.

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Discover how to automate up to 74.2% of conversations

Rolling out a viable Conversational AI solution can feel like a daunting task. That’s why our AI and machine-learning algorithms outlined the 12 most prevalent conversion topics that occur between consumers and insurance providers to help you build a scalable automated program. Download the guide to learn how and where to get started.

What insurance leaders have to say

Products that improve insurance connections — and conversions

Conversational Cloud


An AI platform that identifies consumer intent to drive engagement

Meet and assist policyholders through our customer engagement platform, even build an insurance chatbot, to help deliver truly authentic intent-driven conversations, at scale.

Discover Conversational Cloud
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Modernize your insurance experience with voice and digital

Death to the IVR! Automate experiences across the most costly consumer channel with LLM-powered voice bots to create more natural and efficient interactions.

Learn about Voice AI
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conversational intelligence

Unlock the power of analytics

Harness the data across your conversational interfaces to drive policyholder insights, cost savings, and growth.

Explore Conversational Intelligence

Interested in learning more about our approach?