Be there for new and existing policyholders at all times

Increase conversions and offer consumers quick access to your services and experts with Conversational AI and messaging — from auto and home to health and life.

Conversational solutions improve the entire customer journey

Discover Discover

Discover

Customer

What kind of plans do you offer?

Submit Submit

File

Customer

I need to file a claim.

Transact Transact

Transact

Insurer

Your settlement has been deposited!

Support Support

Support

Customer

I have a question about my coverage.

Re-engage Re-engage

Re-engage

Insurer

Adding people to your policy is easy.

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Innovative insurers use LivePerson to reduce call volume, increase retention, and modernize experiences

Curbside pickup

Auto insurance

Streamline filing accident claims, providing claim status updates, and paying settlements.

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In-line shopping

Health insurance

Make it easy to find local in-network primary care physicians, dentists, dermatologists, and other practitioners.

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In-store assistance

Life insurance

Quickly provide information on policy coverage, quotes, benefits, and FAQs.

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Scale messaging interactions with Conversational AI

Automate consumer interactions on the most popular messaging channels without hiring an army of agents. LivePerson has a complete solution to build, manage, and optimize AI-powered chatbots.

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Insurance intent analysis

After analyzing millions of anonymized conversations, LivePerson AI and machine-learning algorithms have determined the top insurance intents suitable for automation.

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Use AI and automation to scale