Be there for new and existing policyholders at all times

Use Conversational AI and messaging to offer consumers quick access to your team of experts when they need you most.

Conversational solutions improve the entire customer journey

Discover Discover

Discover

Customer

What kind of plans do you offer?

Submit Submit

Submit

Customer

I need to submit a car accident claim.

Transact Transact

Transact

Insurer

Your accident settlement has been deposited!

Support Support

Support

Customer

I have a question about my recent claim.

Re-engage Re-engage

Re-engage

Insurer

Don’t forget to buy snow tires for the winter!

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Scale messaging interactions with Conversational AI

Automate consumer interactions on the most popular messaging channels without hiring an army of agents. LivePerson has a complete solution to build, manage, and optimize AI-powered chatbots.

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Insurance intent analysis

After analyzing millions of anonymized conversations, LivePerson AI and machine-learning algorithms have determined the top insurance intents suitable for automation.

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Use AI and automation to scale