Success Management

Unlock the ROI of Conversational AI with a team focused on your success

Accelerate your time to value and achieve your business objectives. Our Success Management team specializes in helping brands operationalize the full power of the Conversational Cloud®.

Prepare for success with Conversational AI

Each Conversational Cloud purchase includes a foundational success package to support your solution launch. We know success is defined differently for each brand. That’s why we also offer tiered success packages based on your brand’s business complexity and digital transformation pace.

Whether you’re looking to increase revenue and customer acquisition, decrease cost-per-contact, or optimize customer experience, our Success Management team is excited to collaborate with you.

Let’s partner for success

We’ll help you along every step of your journey.

Co-innovate your plan for Conversational AI that delivers engaging care and commerce experiences at scale.

Our Conversational AI experts help you execute on your blueprint for success to get your Conversational Cloud delivering value quickly.

We will help train your team to own a digital customer experience that reflects your standards and delights your customers.

Your Success Management team will partner with you to continuously optimize and innovate your customer experience to push the boundaries of your digital presence.

blueprint for success

Why LivePerson

Curiously Human™ AI

Data that counts

Values that matter

Curiously Human™ AI

IQ plus EQ, nice to meet you

We power close to a billion conversational interactions a month, helping organizations drive engagements that feel Curiously Human™, not cold and robotic. Our conversational interactions offer a personalized service at scale, all through the power of AI built with intent-discovery.

Learn more about Curiously Human

Explore more Success Services

Gainshare

Provide richer customer experiences with our fully managed solutions — all with simple, outcome-based pricing.

Professional Services

From strategy to implementation, we can be your experts or support your experts.

Technical Support

Our technical support specialists deliver 24/7 help to keep you up and running, with options to expand dedicated service.