Privacy & Compliance Explore topics about promoting diversity and inclusion, creating responsible AI without bias, and navigating personalization and privacy in a cookieless world.Blog

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Privacy & Compliance Explore topics about promoting diversity and inclusion, creating responsible AI without bias, and navigating personalization and privacy in a cookieless world.Blog

illustration of AI simulation with bots lifting weights and running chemistry tests

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From training to trust: Why CX needs an AI simulation layer

Kevin Wordon • 5 minutes

illustration of robots shopping, representing synthetic AI testing

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Synthetic conversations are the new standard for responsible AI

Ethan Selfridge • 8 minutes

podcast cover for Season 2 kickoff focusing on a gap of trust in AI development and how to bridge it

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Trust in AI: Why are consumers still skeptical?

Paige Peterson • 5 minutes

podcast cover for the episode on the impact of artificial intelligence on society with Ori Freeman

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Cultural impact of artificial intelligence on society: Potential benefits and concerns

Paige Peterson • 5 minutes

Personalized customer experience example for mortgages via asynchronous messaging

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Let’s get personal: Creating a more personalized customer experience with Conversational AI

Chris Radanovic • 8 minutes

podcast cover image for the AI trends episode

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AI trends and tech with TechCrunch’s Ron Miller

Alex Ross • 6 minutes

podcast cover for the Generation AI episode on needing an AI ethics framework for certain industries

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IBM’s AI Odyssey: A structured approach to AI ethics and implementation

Paige Peterson • 4 minutes

chatbot holding the world, illustrating the need for trustworthy AI systems everywhere

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Principles of trustworthy AI systems

Georgia Brooker • 5 minutes

podcast cover on the episode of creative AI and where generative AI tools can fit into the creative process

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Creative AI: What is happening at the nexus of AI and the creative process

Paige Peterson • 6 minutes

Podcast cover for the first episode on ethical AI and the ethical concerns human beings need to consider

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Beyond Black Mirror: Illusion, risk, and ethical AI

LivePerson Team • 5 minutes

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Committing to equal, safe AI beyond the data science team

LivePerson Team • 4 minutes

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Is your AI an LGBTQ+ ally?

Miriam Vogel • 4 minutes

Self-learning artificial intelligence is secure

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What’s in a name? Exploring demographic bias in data privacy tools like PII masking

Courtney Mansfield • 10 minutes

Illustration of conversational bots in front of Earth, representing how they help in reducing carbon emissions

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Using Conversational AI technology to fight the climate crisis and reduce greenhouse gas emissions

Chris Radanovic • 5 minutes

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Managing AI chatbots to be less discriminatory: An exclusive Q&A with EqualAI® President & CEO, Miriam Vogel

LivePerson Team • 12 minutes

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How to navigate personalization (and privacy) in a cookieless world

Amber Armstrong • 4 minutes

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