Data Science Blog

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What’s in a name? Exploring demographic bias in data privacy tools like PII masking

Courtney Mansfield • 10 minutes

Human hand reaching out to AI-generated hand with natural language understanding

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Bridging the conversational gap between humans and AI with natural language understanding

Dalia Levine • 8 minutes

illustration of self-learning chatbots talking to themselves

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Introspective Conversational AI: Self-learning AI chatbot that talks to itself

Dan Kluever • 7 minutes

UCSC LivePerson Fellows using natural language processing NLP techniques

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Building the future of NLP techniques with UCSC’s LivePerson Fellows

Beth Ann Hockey • 5 minutes

conversational interface helping increase customer satisfaction in digital fitting room

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What is Conversational AI: How it started and where it’s going

Chris Radanovic • 5 minutes

virtual agent managing a conversation

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Introspective Conversational AI: Virtual agents that notice their mistakes

Julia Mertens • 6 minutes

Curiously Human AI platform conversation example

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Our journey to building a more Curiously Human™ AI

Joe Bradley • 9 minutes