Resource Library

Everything you need to know to go Conversational

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Success Story

ConsenSys, creators of cryptocurrency wallet MetaMask, automate customer engagement and manage rapid business growth with LivePerson

Success Story

Transforming SKY’s support team with messaging and chatbot automation

Success Story

Building Virgin Media’s conversational selling machine

Success Story

Betcris (TV Global) partners with LivePerson to train world-class Spanish NLU

Success Story

Powering asynchronous messaging for one of the world’s leading HR services platforms

Success Story

Ecommerce transformation: Brick-and-mortar bridal store turns ecomm superstar

Success Story

HSBC goes Conversational with intelligent automation

Success Story

Rideshare company Gett uses bots to answer 50% of customer questions, achieving 90% CSAT

Success Story

The world’s first Conversational Bank

Success Story

How Open Universities Australia pioneered lead generation using conversational messaging

Success Story

David’s Bridal uses Conversational Commerce to help customers plan the event of their dreams with ease

Success Story

Global insurance partner uses WhatsApp to deliver premium patient assistance services

Success Story

Conversational AI for banking: RBS creates a mobile experience that allows enables more connected consumers

Success Story

The CMI Group makes debt collection friendlier and more efficient with SMS messaging

Success Story

Bankwest drives digital customer service CSAT to 93% with in-app messaging

Success Story

Sky UK actions its vision for telecom customer service: “Believe in better”