Success Stories

Customer Success Story

HSBC goes Conversational

Customer Success Story

Magenta Telekom actions its vision for customer service

Customer Success Story

Rideshare company Gett uses bots to answer customer questions, achieving 90% CSAT

Customer Success Story

The world’s first conversational bank

Customer Success Story

OUA increases CSAT with LivePerson’s Conversational AI

Customer Success Story

David’s Bridal uses Conversational Commerce to help customers plan the event of their dreams with ease

Customer Success Story

International insurance partner MDabroad uses WhatsApp to deliver efficient, high quality patient services

Customer Success Story

Conversational Commerce helps Home Depot customers build the home of their dreams

Customer Success Story

Harvey Norman puts in-store expertise into consumers’ fingertips with messaging

Customer Success Story

RBS creates a personal mobile experience that allows consumers to be more connected than ever before

Customer Success Story

The CMI Group makes debt collection friendlier & more efficient with SMS messaging

Customer Success Story

Bankwest drives world-class CSAT to 93% with in-app messaging.

Customer Success Story

Virgin Atlantic routes travelers from IVR to SMS

Customer Success Story

Sky UK actions its vision for customer service: “Believe in better”

Customer Success Story

As a global health insurance leader, Bupa increases customer satisfaction with LiveEngage

Customer Success Story

Outdoor retailer Backcountry replicates the in-store experience online with LiveEngage