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LivePerson Culture

Dream Big in Brownsville, Brooklyn

New York City is a make it or break it kind of town. Opportunities are vast, if you’re willing to work for it. But, you have to really want it, especially if you’re from a neighborhood like Brownsville, Brooklyn.

Teams That Sweat Together, Stay Together

For the past 20 years, LivePerson technology has served to empower brands to create meaningful connections with their consumers. Behind the scenes, we work just as hard to foster an internal culture that’s just as connected.

The Bald and the Beautiful: A Culture of Connections Drives Employee Recognition

A few nights ago, at the tail end of one of LivePerson’s infamous in-office happy hours, we all piled in for a big group photo.

Connect on LivePerson’s New Small Business Community

Welcome to the Small Business Community: your one-stop shop to enhance your LivePerson digital engagement strategy! With the goal to help all our Small Business Customers to onboard and optimize their accounts, we’ve divided the community into five spaces: Getting Started, Going Further, Technical Discussions (Support), Billing and 60 Seconds to Success. Each of these areas are designed to get you the help and support you need at your convenience.

LivePerson Wins TSIA TechBEST “Best in Show” Award at Technology Services World Service Transformations 2013

The LivePerson team is delighted to be named the recipient of the prestigious Fall 2013

Connecting with Customers in a Competitive Marketplace: Spotlight on Australia

The declining performance of department stores and the growth in eCommerce have seen retailers realise exactly how critical customer engagement across multiple channels really is. With 32% of Australian consumers now spending as much online, as they do in store – according to the Connecting with Customers Report commissioned by LivePerson – retailers are starting to realise just how important a multi-channel customer strategy is to survival.

The Power of Customer Communities: Increasing ROI through Meaningful Engagement

In today’s marketplace, where every single customer interaction counts, the online customer community is one of the most powerful tools businesses can have in their arsenal. Customers, whether loyal or casual, are constantly on the lookout for a venue to voice their opinions, stories, and experiences with brands. Just as they did during the Social Media shift of the last decade, businesses must now integrate meaningful customer engagement via community ecosystems solely designated towards meaningful customer connections.  

The Bridge Between Meaningful Connections and Company Culture [Video]

Creating meaningful connections is not just our company mission at LivePerson. It’s a perspective that we weave through everything we do and an approach we strive to pass onto our customers.

The Road to the CODiEs

If you had one hour to demonstrate the best your technology has to offer - live - to industry leaders, peers, and tech junkies, what would you present?

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