LivePerson Inc.
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      By Need

    • CommerceIncrease revenue with Conversational Commerce and marketing experiences
    • Customer CareDeliver personalized customer service at scale by understanding customers’ intent
    • By Industry

    • Telco & CableMaximize retention, minimize costs with Conversational AI and chatbots in telecom
    • HealthcareStreamline call center operations, improve CSAT with healthcare chatbot technology
    • Financial ServicesProactively support customers with Conversational AI for financial services
    • RetailTransform the in-store and ecommerce customer experience at scale
    •  

    • Travel & HospitalityGuide travelers through their journey with Conversational AI and a chatbot assistant
    • AutomotiveImprove car shopping and servicing with automotive chat and messaging tools
    • Decentralized FinancePersonalize and scale customer service for crypto and DeFi communities
    • Products

    • Conversational Cloud®Deliver personalized digital experiences with an AI platform that identifies customer intent
    • VoiceImprove CX with voice analytics, create better experiences, do more with Conversational AI
    • BELLA HealthIncrease confidence in COVID health and safety with our BELLA Health™ program
    • Success ServicesOur team of experts co-innovate with you to define and deliver success your way
  • Success Services

       

    • Professional ServicesOur professional services experts prepare you to engage in the conversational world
    • GainshareOur fully managed contact center solution transforms your Conversational operations at scale
    • Success ManagementWe understand your business and partner with you to drive ROI with our solutions
    • Technical SupportOur technical support is always on, delivering 24/7 help through trusted Conversational AI
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    • Featured Resource

      Curiously Human AI

      Blog

      Building a more Curiously Human™ AI

      Learn more
  • Curiously Human AI

       

    • What is Conversational AI?We combine NLU, NLP, and machine learning to create Curiously Human automated conversations
    •  

    • Data ScienceLivePerson data scientists and expert engineers solve difficult business challenges
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    • Featured News

      Fast Company Award

      Fast Company Award

      LivePerson named the #1 Most Innovative AI Company in the world

      Learn more
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Blog

Topics

  • AI chatbot building
  • Conversational AI
  • Conversational Care
  • Conversational Commerce
  • Conversational Intelligence
  • Conversational research
  • Data Science
  • Digital transformation
  • Financial services
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  • AI chatbot building
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Blog

virtual agent managing a conversation

article

Introspective Conversational AI: Virtual agents that notice their mistakes

Julia Mertens • 6 minutes

AI chatbot robot hand next to EqualAI logo

article

Managing AI chatbots to be less discriminatory: An exclusive Q&A with EqualAI® President & CEO, Miriam Vogel

LivePerson Team • 12 minutes

Curiously Human AI platform conversation example

article

Our journey to building a more Curiously Human™ AI

Joe Bradley • 9 minutes

Browse to bot to buy

article

From browse to bot to buy: 5,000+ shoppers share their customer engagement preferences

Mike Tague • 1 minutes

article

How to improve customer service with Conversational AI: Balancing efficiency and experience

Kelsey Cottingham • 7 minutes

article

4 customer service tips to turn your cost center into a profit center

LivePerson Team • 1 minutes

article

Partnership with Mastercard and 2Mobile powers soccer fan experiences

Anthony Kunjbehari • 3 minutes

article

How Conversational AI and corporate COVID testing can increase confidence for the return to normal retail

Brandon Fluharty • 5 minutes

article

The Travel Surge: Why Conversational AI is the surge protection travel and hospitality needs to win

Jared Eisenlohr • 5 minutes

article

Rapid COVID-19 testing is key for your business or organization

Jon Terenzetti • 5 minutes

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Solutions by Need

CommerceCustomer Care

Solutions by Industry

HealthcareAutomotiveTelco & CableFinancial ServicesRetailTravel & HospitalityDecentralized Finance

Products

Conversational Cloud®BELLA HealthVoice

Success Services

Professional ServicesGainshareSuccess ManagementTechnical Support

Resources

Developer CenterKnowledge CenterSecurityBlogEvents

Curiously Human AI

What is Conversational AI?Data Science

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