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LivePerson Customer Success Stories

Customer Success Story


Enhancing connections with customers and increasing CSAT via LivePerson's LiveEngage platform.

Going for Gold: Fairhaven Health Wins Stevie Award for Best Use of Tech in Customer Service

At LivePerson, we’re lucky to partner with so many organizations — and always happy to see them make incredible customer connections using LiveEngage.

You’ve Reached the IRS ... Please Hold.

Happy tax day! Did you have to call the IRS this tax season? How was your experience?

Learn from the Legends of Digital Omotenashi

Fashion trends, beloved bands and some of our favorite TV shows fade away, only to make a comeback years later. Hence the thunderous return of high-waisted jeans, wayfarer sunglasses, the cat eye, neon jelly bracelets and Paul McCartney.

Cvent “Aspires” to a Meaningful Customer Connection

Dave Phillips attended the 2012 LivePerson Aspire event, and he is very glad he did.

Follow Their Lead: Newark element14's Journey to Digital Engagement Success

Shortly after getting married, when I was writing the thesis for one of my master’s degrees, my computer began to fail. Its processor had become exceedingly slow, lacking the horsepower to run many of the most recent word processing, spreadsheet, and database programs that I needed for my academic studies and to run a side business. It also booted from and stored data to a 5¼-inch floppy drive, which regularly failed.

We all know the feeling … ‘Did my last 3 pages of hard work save, or did I lose it all because of a computer issue?’ It’s agonizing!

Meaningful Connections Making a Difference [Video]

At LivePerson, our mission is to make meaningful connections and to help our customers do the same with their respective audience. An organization that embraces this mission wholeheartedly  is The National Dating Abuse Helpline (NDVH).  NDVH reminds us that February is the perfect month to celebrate love while also promoting healthy relationships, as February is Teen Dating Violence Awareness and Prevention Month.


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