LivePerson in the news: Tech’s gender gap, new brands live with messaging, and more
From the disparity of women in the tech industry to bots replacing us at work, here’s the latest press roundup from LivePerson.
Closing tech’s great gender divide
LivePerson CEO Robert LoCascio sat down with CIO to discuss the gender gap in AI, specifically, and the tech industry overall. You can read it here.
The same author also used our research report on the subject to discuss a new series on women in technology.
"Apple’s Business Chat Is the Conversational Tool That Retail Needs" – Adweek
Brands are adopting the new channels available to let customers more easily communicate with them — on their own time and terms. Read about this new offering at Adweek.
Liberty Global adopts messaging to join the conversation
LivePerson has partnered with Liberty Global, with plans to bring messaging to its 29 million customers. See what this means for them.
Replaced by a bot?
There’s been a lot of talk about job loss due to automation. While the nature of work will, yes, change, it’s not as gloomy an outlook as the media is predicting. Citing LivePerson proprietary research, one journalist explains why automation won’t be as bad for jobs as we thought. Read the whole story at CMSWire.
We also conducted research in Germany to see how afraid they were about the prospects of losing their jobs to automation. Absatzwirtschaft reported on the study.
In-app messaging goes live at AustralianSuper
Australia’s largest superannuation fund an LivePerson customer AustralianSuper launched in-app messaging to more than two million members toward the end of March. Read about it at The Australian.