LivePerson’s Engagement Platform Wins Big in the Peer-Reviewed CODiE Awards
The SIIA CODiE Awards has recognized excellence in the software and information industry for the past 30 years. LivePerson is no stranger to the program, and we’ve been fortunate enough to bring home a few pieces of CODiE hardware. This one, however, is something special. We’re excited to share that our platform, LiveEngage, won for best sales and marketing mobile application!
The judges reached this decision after an in-depth analysis of the category, which awards the best mobile application for empowering sales and marketing professionals with the data, insights, and analytics that drive business development and target prospects.
Why is this so important? LiveEngage — our state-of-the-art messaging platform enabling more meaningful connections between brand and consumers — is fully prepped for mobile (both Android and iOS). And it’s at the right time, too: “Omnichannel” is a thing of the past, and customers have a laser-like focus on mobile. It’s how they already communicate with friends and family, and it’s how they expect to connect with brands.
“We are honored to be recognized as a CODiE Award winner for our work in connecting brands and consumers through mobile,” says Rob LoCascio, LivePerson founder and CEO. “This award further validates our vision and confirms our mission to transform customer engagement through intelligent and secure connections that drive business success and build brand loyalty in today's mobile-first market.”
In the past, LivePerson has won for best e-commerce solution (2011) and best content management solution (2012). In 2015, after introducing our new and improved, all-encompassing platform LiveEngage, we brought home the award for best customer success management solution. This was especially gratifying to everyone at LivePerson who had worked tirelessly to make LiveEngage a full engagement solution for the digital-first customer. And now our investment in mobile as the consumer’s channel of choice has paid off — with the judges, brands, and customers alike.
Household names are getting serious about digitizing business to consumer connections. From Facebook’s Messenger for business to Google’s assortment of messaging apps and even Slack, which makes messaging work for businesses internally, mobile messaging has officially earned its “disruptor” title. LivePerson has been helping businesses connect with customers meaningfully and intelligently for 20 years. We’re excited to be part of the mobile movement and to be recognized by the CODiE Awards for our customer-centric product.
Today, to be customer-centric is to be mobile-centric. Is your brand ready? To learn about the secret sauce that makes LiveEngage an award-winning mobile messaging solution — visit our product page.
Read the press release for more about LivePerson and the CODiE Awards.