Uncover the Secret to Increased Customer Lifetime Value at eTail West

Posted by
Hollie Ellison
Senior Marketing Manager, Events
Wednesday, February 26, 2014 - 23:35

Are you heading to San Antonio, March 3-6, for eTail West? We are, and we’d love to meet you there! Stop by to see the LivePerson team at booth 303. Connect with our team of digital engagement experts on your specific challenges or questions, pick up some of our latest resources about Turning Browsers into Buyers, and pick up your very own Koko (LivePerson’s unofficial mascot!).


Engage Your Customers for Better LTV

eTail West is known for covering the latest in ecommerce and multi-channel retail trends, technologies, and lessons learned.

Join LivePerson on Wednesday, March 5, as our own head of product marketing, Alon Waks (@AlonWaks), dives into “Increasing Lifetime Value Through a Focus on Customer Engagement,” part of the conference’s Customer Service, Retention and Engagement track. Alon will join the heads of marketing at TripAdvisor, Paul Frederick, Pureformulas.com and Overstockart.com to disucss the topic.

The session will focus on what’s currently working in the world of customer engagement, what technologies are hot in the space, and whether video engagement is worth the hype. This panel of cross-industry retailers and technology experts will answer questions, such as:

  • What is working in terms of customer engagement programs?
  • What is new and exciting (video, reviews, recommendations, syndicated content, social, etc.) that you are using?
  • How can you best engage customers via the web in terms of content management?
  • How do you measure the success of your engagement programs?

Alon will also be available at our booth to provide guidance on engaging your highest value customers when they are on your site. Feel free to schedule one on one time with Alon in advance by emailing events@liveperson.com.

Let’s Keep the eTail Conversation Going …

With so many resources and thought leaders in the eTail world, it’s a special event when you can gather the best in one place.

Join in on the conversation year round: Check out LivePerson’s eTail Hub, which houses the latest ecommerce articles and industry trends. Subscribe to receive updates, as we continually feature the leading thoughts from the leading minds in the industry.

What sessions are you looking forward to attending? Please feel free to share in the comments below.

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