Notice: Undefined variable: page_number in engage_alpha_preprocess_page() (line 123 of /app/liveperson/public/sites/all/themes/engage/preprocess/preprocess-page.inc).
There are some adult to-dos we all dread. Like finding out why the cable bill mysteriously increased, changing a flight, dealing with taxes...the list goes on. And on.
On the frontlines of browsing chaos, customer care professionals (aka CCPs) are the protectors of brand image, the first-responders in times of trouble, and the superheroes of a meaningful experience.
In the blink of an eye, 2015 is coming to a close. For consumers, that means festive decorations, baked goods, wish lists, and of course, a few days of long-awaited time off with friends and family.
There are many types of holiday enthusiasts. Like those who are already blaring “White Christmas” on October 1 and basking in the joy of early coupons.
