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The Faces of #HoldNoMore: Behind the Movement

There are some adult to-dos we all dread. Like finding out why the cable bill mysteriously increased, changing a flight, dealing with taxes...the list goes on. And on.

Why You Need to Quit Voice in 2016

It’s 2016, and folks are finally getting over an old habit

Are You Forcing Customers to the Dark Side with a “Dearth” of Connection Options?

The holidays are still upon us, and, given the numbers I’ve seen, everything is going great!

We Agree with WIRED…Screw Texting!

Back in August, an article from WIRED, “Screw Texting.

Holiday Retail Readiness 2015 [Free Download]

In the blink of an eye, 2015 is coming to a close. For consumers, that means festive decorations, baked goods, wish lists, and of course, a few days of long-awaited time off with friends and family.

Prepare for the Most Connected Holiday Ever

There are many types of holiday enthusiasts. Like those who are already blaring “White Christmas” on October 1 and basking in the joy of early coupons.

Showdown: Social Media vs. Messaging

In April 2014, Facebook announced that folks would no longer be able to use its native chat feature to message friends and family. Instead, users who wanted this had to download a newer app: Facebook Messenger.

It’s Time to Message Up Your App

My two-year-old son, Adam, was born into an app-saturated world. And he loves apps.


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