Friday, Apr 20, 2018
From the disparity of women in the tech industry to bots replacing us at work, here’s the latest press roundup from LivePerson.Closing tech’s great gender divide
LivePerson CEO Robert LoCascio sat down with CIO to discuss the gender gap in AI, specifically, and the tech industry overall. You can read it here.
Friday, Apr 13, 2018
The word “interface” has a single association for most of us. We often think of web or mobile design: at a simplified level, a combination of coding languages HTML and CSS used to provide us with the tools to interrogate information from the web. Read more onForbes.
Friday, Apr 13, 2018
When people started building websites in the mid-’90s, it was under the assumption that e-commerce would very quickly eclipse old-fashioned bricks-and-mortar shopping. But after more than two decades, only 8–9% of sales happen online. It sounds strange to say it, because our smartphone-dependent lives feel quite different from before, but e-commerce on the internet has failed. Read more at Engage Customer.
Tuesday, Apr 10, 2018
The technological advancements of our time make it difficult to remember life before the internet. Smartphones and dependable wifi are mainstays of our lives, and most everyday activities — like ordering lunch, reading the news, and catching up with friends — are now fully digital experiences. This aspect of modern society has also transformed how we shop and communicate with retailers.
Read more at CEO Magazine.
Friday, Mar 23, 2018
There’s been a lot of buzz around bots, AI, and messaging lately. Here’s a roundup of recent press from LivePerson about conversational commerce, the technology industry’s gender gap, and how major banks are deploying bots.
Friday, Mar 16, 2018
You can’t ignore the growing prominence of artificial intelligence (AI) in today’s retail landscape. According to IDC, 40 percent of retailers will have developed a customer experience architecture supported by an AI layer by 2019. Will your business be one of them? Retailers that fail to incorporate an AI-backed solution into their business strategies will face myriad consequences that can severely affect their bottom line.