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stack of diapers, blankets, and teddy bear, signifying the need for a customer support chatbot because people would rather have diaper duty than wait on customer service reps

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4 in 10 choose diaper duty vs waiting on hold: Customer support chatbot strategy to the rescue

Mike Tague • 3 minutes

podcast cover on the episode of creative AI and where generative AI tools can fit into the creative process

PODCAST OVERVIEW

Creative AI: What is happening at the nexus of AI and the creative process

Paige Peterson • 6 minutes

podcast featured speaker on the AI revolution and how rapidly transforming artificial intelligence can help solve problems

PODCAST OVERVIEW

Navigating the AI revolution: From hype to reality

LivePerson Team • 6 minutes

Podcast cover for the first episode on ethical AI and the ethical concerns human beings need to consider

PODCAST OVERVIEW

Beyond Black Mirror: Illusion, risk, and ethical AI

LivePerson Team • 5 minutes

cover image of the Episode 0 podcast, covering AI applications, quality control, and how to prepare for the near future by understanding deep learning and what goes into it

PODCAST OVERVIEW

Generation AI: Demystifying a new era of AI applications

LivePerson Team • 5 minutes

illustration of real-time agent assist tools in the contact center, featuring an agent desktop where AI will prompt agents with real-time guidance on answering customer conversations like returning items

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How to discover the ROI of real-time agent assist AI tools

Kristen Howell • 9 minutes

automated voice messages illustrated with a robot automated attendant

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The future of automated voice: No more IVRs, more human conversations

LivePerson Team • 4 minutes

Attendees of a recent EqualAI Badge program, learning about what goes into safe AI (artificial intelligence)

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Committing to equal, safe AI beyond the data science team

LivePerson Team • 4 minutes

voice bot illustration responding to voice commands

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How LivePerson voice bot technology is solving the world’s worst customer experiences

Miriam Libonati-Bitton • 7 minutes

image representing generative ai tools, created by using artificial intelligence (AI)

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How generative AI tools impact the consumer experience and benefit CX leaders

Ali Malik • 9 minutes