Join our Chief Scientist, Joe Bradley, and Forrester to learn how generative AI can increase customer satisfaction

Register now

Resource Library

Everything you need to know to go Conversational

All ItemsSuccess storiesGuides and reportsIn the newsWebinars

Guides & reports

Operational Success: Get the playbook for AI-powered customer engagement

Guides & reports

IVRs suck: Unleash superior CX with voice automation

Guides & reports

Call deflection strategies that make traveler satisfaction soar

Guides & reports

Forrester Report: The Conversation Intelligence for Customer Service Landscape

Guides & reports

Drive unparalleled travel experiences with generative AI models

Guides & reports

3 steps to Conversational AI maturity in retail

Guides & reports

Revolutionize your customer interactions with generative AI

Guides & reports

It’s time retail companies hang up on high operating costs

Guides & reports

2022-2023 State of Customer Engagement Report

Guides & reports

LivePerson named a global leader in Conversational Intelligence

Guides & reports

2022 Forrester TEI Report

Guides & reports

7 call reduction strategies that improve engagement and customer satisfaction

Guides & reports

2022 Aragon Research Globe™: LivePerson named global leader in Conversational AI

Guides & reports

Discover customer engagement ROI, from reducing expenses to increasing revenue

Guides & reports

How Conversational AI in travel boosts customer satisfaction

Guides & reports

Unifying customer engagement with Conversational Intelligence

Guides & reports

Quadrant Knowledge Solutions names LivePerson the leader in digital customer service solutions

Guides & reports

Conversational AI is brilliant for business: 2021 Consumer Preferences Survey

Guides & reports

DeFi Digital CX Report

Guides & reports

Travel is surging. Is your brand ready?

Guides & reports

Unlock revenue, cost savings with LivePerson’s Salesforce CRM integration

Guides & reports

Conversational Banking

Guides & reports

Infographic: How LivePerson created a world-class NLU

Guides & reports

Expert guide on AI-powered commerce for WhatsApp Business

Guides & reports

QR codes are having their moment

Guides & reports

The New Conversational AI Playbook for Social Media

Guides & reports

Conversational Insurance Marketing

Guides & reports

Infographic: 2020 survey of consumer preferences around insurance

Guides & reports

Reinventing retail: How tech is changing the face of customer service

Guides & reports

How consumers view Conversational Commerce and AI in 2020

Guides & reports

Capitalize on the cyber shopping event of the century

Guides & reports

5 ways to leverage conversational data

Guides & reports

Expert guide on Conversational Curbside Pickup

Guides & reports

Expert guide on Conversational Insurance

Guides & reports

B2B Conversational Marketing

Guides & reports

LivePerson named a leader in the Forrester New Wave™ for Digital-First Customer Service Solutions

Guides & reports

Get the Proactive Messaging playbook

Guides & reports

Expert guide on Conversation Design

Guides & reports

Expert guide on becoming Conversational

Guides & reports

Study: Conquering customer demands through automation, AI, and chatbots: A spotlight on retail

Guides & reports

How consumers view Conversational Commerce in 2019

Guides & reports

Study: Enhancing customer experience through automation, AI, and chatbots: A spotlight on travel and entertainment

Guides & reports

Study: Improving customer experience through automation, AI, and chatbots: A spotlight on financial services

Guides & reports

Study: Use of automation, AI, and chatbots to improve customer engagements

Guides & reports

Frost & Sullivan names LivePerson winner of Customer Value Leadership Award

Guides & reports

How is Conversational Commerce growing across industries?

Guides & reports

How LivePerson powers Conversational Commerce

Guides & reports

The great AI divide

Guides & reports

AI: a consumer perspective

Guides & reports

Poor customer care could cost brands thousands per customer

Guides & reports

The digital lives of millennials and Gen Z

Guides & reports

How consumers view bots in customer care

Guides & reports

The robots are coming, but not for me