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Agent Connections Story: Nicole from loveisrespect

Nicole Seligman joined loveisrespect, a project of the National Domestic Violence Hotline, about three and a half years ago. Nicole is currently serving as a Peer Advocate and is responsible with helping teens and young adults who are trying to escape abusive realtionships. In this video, Nicole recounts a recent chat she had where she helped an individual recognize the abusive nature of his words and actions and that he needed to leave his relationship.


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Customer Success Story

National Domestic Violence Hotline

Advocates—for both the NDVH and LoveIsRespect channels—now conduct approximately 8,000 live chat conversations per month with an 80 percent user satisfaction rate.

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