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Intelligent Online Sales White Paper

Today's consumers not only want online chat when browsing the web - they expect it. By adopting intelligent online engagement using chat, you can focus on your most important, high-value customers and reap significant results. Customers who adopted LivePerson’s intelligent online engagement approach have reported the following successes: 4-5 times more incremental orders and revenue, 30% increase in average order value, and greater than 85% customer satisfaction.

Regardless of business, intelligent online engagement using chat combines intelligence, flexibility and real time targeting to drive results. Additional topics include: how the rules engine picks which visitors to engage, key metrics that will help you determine success, and the total cost of ownership for intelligent online engagement using chat.

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