Intelligent Online Sales White Paper
Today's consumers not only want online chat when browsing the web - they expect it. By adopting intelligent online engagement using chat, you can focus on your most important, high-value customers and reap significant results. Customers who adopted LivePerson’s intelligent online engagement approach have reported the following successes: 4-5 times more incremental orders and revenue, 30% increase in average order value, and greater than 85% customer satisfaction.
Regardless of business, intelligent online engagement using chat combines intelligence, flexibility and real time targeting to drive results. Additional topics include: how the rules engine picks which visitors to engage, key metrics that will help you determine success, and the total cost of ownership for intelligent online engagement using chat.